Order support
Collect order number, product, issue type, contact details, and preferred resolution.
AI customer service for retail
A retail customer service AI that turns support calls into organized next steps.
Vector AI helps stores and ecommerce brands answer customer calls without burying staff in interruptions. It captures order numbers, product questions, return details, sales interest, and the resolution the customer is looking for.
Built for the calls that usually leak.
- Retail stores, ecommerce brands, local shops, and wholesale teams
- Businesses that need order, return, product, and sales calls organized
- Teams that want better customer follow-up without another inbox to watch
What it handles.
Product questions
Answer approved FAQs and capture buying intent for staff follow-up.
Returns and exchanges
Gather the issue and route it without promising policy exceptions.
Sales enquiries
Qualify interest, timeline, budget, and preferred contact method.
Questions people ask before trying it.
Can it process payments or refunds?
No. It should not collect full payment details or promise refunds. It gathers context and routes the request.
Can it answer product questions?
Yes, when approved product, policy, store, and order-support information is configured.